（You can write the names of family members after the order and they will appear together on the photo）

（Customer picture👆）

 the details of the hair color are consistent with the color of the highland beef hair.

Choose toys for children, please give priority to health and safety issues！！！

This product is handmade. After the production is completed, In order to ensure the rights and interests of handicrafts and ensure the safety of customers, our company sends the toys to the TST toy security test.

I am so proud to introduce "Hamish" a beautiful White Highland Cow. This cow is created in beautifully soft winter white alpaca, and is completely hand made taking over 45 hours to complete.

The perfect gift this season! It will be your perfect companion! A highland cow with flowers, the flowers on its head tell us that it is a thinking cow and is our good friend forever！

As well as having traditional cotter pin joints , I include wired ears. The horns are handmade from polymer clay.

Pure handmade craftsmanship! Comes in white and brown. Each cute cow doesn't want to be separated from her friends, so we recommend bringing them home together and not separating them.

Please note this item is made to order. As each item is completely handmade there may be slight variations .

This is a real photo of a group of Scottish Highland cattle, feeling their life together

"I hope my grandson is happy!!

My grandson has leukemia. After long -term treatment, I don't remember when he laughed last time. My wish is simple, I hope my grandson is happy. These Highland Cattle have realized my wish!

 — Doris Stover

"I hope everyone can bless this child !

I am a music teacher. This child is my student. One month ago, her family had a car accident. Her parents died in a car accident, leaving only her. I tried many ways to let her come out of sadness. This Scottish Handmade Highland Cattle is a gift I gave her. I think there is a pet in each child's heart.

 —Donna Fox 

Are you still hesitating?

Q. How long will it take for the product to be delivered to me?

A. Priority is given to delivery after payment. Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

Q. Refund issue?

A. After you pay the order amount, your money will be monitored by PayPal account. PayPal will transfer the funds to the merchant only if there are no complaints about the product within 15 days after you receive the goods. If you are not satisfied during this period, PayPal will refund the money to your account.

Q. Is the product safe and suitable for children to play with?

A. Yes, the product is safe for children to play with. It has been sent for toy safety testing to ensure its safety.

The important details:

* Height - 25cm from head to toe
* Material - Plush

NOTE:

1. Please allow 1~2 cm differences due to manual measurements.
2. Due to the products are all handmade, the item may be slightly different from the pictures.

Returns

If your product is defective or not working properly, let us know and we will send you a replacement product.

Items that have been purchased from retailers, incorrectly purchased products and products damaged due to incorrect operation by the customer cannot be returned.

You have 30 days to decide if an item is right for you. If you want to return or exchange the item, please contact us within 30 days of delivery.

There are certain situations where only a partial refund will be given:

• Any item that is not in its original condition, is damaged, or has parts missing that are not due to our fault
• Any item that is returned more than 30 days after delivery

Refunds

Once we've received and checked the returned product, we will email you to let you know we've received your returned item. We will also notify you of our approval or rejection of your refund.

If approved, we will then inform you thru email that we are refunding the amount paid.

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Late or missing refunds

If you haven't received a refund yet, please contact your credit card company first. It may take some time for your refund to be officially posted.

If you've done all of these and still haven't received your refund, please contact us at Onliai@outlook.com.

Exchange

We only exchange items if they are defective, damaged or different from the one you ordered. If you'd like to exchange it for the same item, email us at Onliai@outlook.com. Note: Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return. Send us an email at Onliai@outlook.com.

Cancellation policy

The expected time to report an article, product or service that is to be canceled / exchanged is only 24 hours. We ship our products within 1-4 days. Therefore, if the product has already been shipped, we cannot cancel the order.

Shipment

To return your product, email us at support@onliai.com.

You must pay the shipping cost for the return of the item.

The shipping cost is non-refundable. If you received a refund, the cost of shipping back will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you can vary.